Dxwin Terms & Conditions — Please Read Before Use

By using the dxwin website and services, you are deemed to have fully accepted these Terms & Conditions. These terms apply to all members, visitors, and anyone who uses any of our services.

These Terms & Conditions form a legally binding agreement. Please read every section carefully before using the site. If you do not agree with any part of these terms, kindly refrain from using our services.

Dxwin is an internationally licensed online gaming operator. Our goal is to provide players in Bangladesh with a safe, transparent, and enjoyable gaming environment. These terms and conditions have been established with that commitment in mind.

To open an account with dxwin, the following conditions must be met:

• You must be at least 18 years old. During registration, you may be asked to provide a copy of your National ID or passport as proof of age.
• Each person may register only one account. If multiple accounts are found belonging to the same individual, all accounts will be suspended.
• All information provided at registration must be accurate and up to date. Opening an account with false information is strictly prohibited.
• Accounts are for personal use only. Operating an account on behalf of a third party is not permitted.
• Keeping your account password secure and not sharing it with anyone is entirely your responsibility.

Account Verification (KYC)

You may be required to complete an identity verification process (KYC) before submitting a withdrawal request or at any time dxwin deems necessary. This may involve submitting a national ID, photo, and proof of address. Withdrawals will be placed on hold until verification is complete.

Dxwin supports easy deposits and withdrawals via bKash, Nagad, and Rocket. Full details and rules are outlined below:

Deposit

• Minimum deposit amount is ৳500 (five hundred BDT).
• Deposits are usually credited to your account instantly. If there is any delay, please notify our support team.
• Deposits must be made from a mobile banking account registered in your own name. Deposits from third-party accounts are not accepted.
• Always use the correct reference number when making a deposit, otherwise processing may be delayed.

Withdrawal

• The minimum withdrawal amount is ৳1,000 (one thousand BDT).
• Withdrawal requests are typically processed within 24 to 72 hours.
• Withdrawals will only be sent to the mobile banking number registered to your account.
• Withdrawal of bonus funds is subject to meeting the specified wagering requirements.
• Dxwin reserves the right to place withdrawals on hold in cases of suspected suspicious activity.

All betting activity on dxwin is governed by the following rules:

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a bet cannot be processed due to a technical error, it will be considered void and the stake will be refunded.
• If an event is cancelled or postponed, the stake for that bet will be refunded.
• Live betting odds may change at any point during a match.
• If incorrect odds are displayed due to a system error, dxwin reserves the right to void the affected bets.

Maximum Bet & Win Limits

Maximum bet and win limits apply to each game and sports event. These limits are displayed in the game lobby or at the time of placing a bet. dxwin reserves the right to adjust these limits at any time.

Dxwin regularly offers a variety of bonuses and promotional deals. Each offer comes with its own terms that must be met:

• Welcome Bonus: New members will receive a bonus on their first deposit. To withdraw this bonus, a specific wagering requirement (typically 10x to 30x) must be met.
• Reload Bonus: Reload bonuses are offered to existing members on a weekly or monthly basis. Each offer has a set validity period.
• Cashback: Weekly cashback is available subject to specific qualifying conditions.
• Referral Bonus: Refer a friend and both of you receive a bonus. Separate terms and conditions apply to the referral bonus.

The following activities are strictly prohibited on the dxwin platform:

• Creating multiple accounts or using another person's account.
• Placing bets using bots, scripts, or automated software.
• Exploiting system vulnerabilities or bugs for unfair gain.
• Engaging in money laundering or any other form of illegal financial activity.
• Harassing or behaving inappropriately towards other members.
• Attempting to hack or gain unauthorized access to dxwin's systems.
• Making deposits using a third-party payment method.

Any involvement in the above activities may result in dxwin immediately terminating your account, forfeiting deposited funds, and pursuing legal action if necessary.

Dxwin is committed to protecting your personal information. Details provided at registration are used solely for account management, verification, and service delivery.

• Your information will never be sold to any third party.
• Your information will not be shared unless required by a valid request from a legal authority.
• All data is securely stored with SSL encryption.

For more details, visit our Privacy Policy View page.

Dxwin believes gaming should be a source of entertainment, not addiction. We encourage all members to game responsibly. To support this, our platform offers the following tools:

• Deposit Limit: Set a daily, weekly, or monthly deposit limit.
• Loss Limit: An automatic stop-loss feature that halts gameplay if losses exceed a specified amount.
• Session Limit: Set a daily limit on how long you spend playing.
• Cooling-Off Period: Take a break with a cooling-off period ranging from 24 hours to 6 weeks.
• Self-Exclusion: Option to permanently close your account if needed.

To learn more about responsible gaming, visit our Responsible Gaming View page.

Dxwin reserves the right to temporarily or permanently suspend any member's account under the following circumstances:

• Violation of the Terms & Conditions.
• If fraudulent or suspicious activity is detected.
• Failure to pass KYC verification or provision of false information.
• Upon direction from legal authorities.

Members may also request account closure at any time through our support team. Prior to closure, any verified balance may be withdrawn (this does not apply in cases of rule violations).

Dxwin reserves the right to modify, amend, or update these terms and conditions at any time. For any significant changes:

• A notification will be sent to your registered email address.
• The updated date will be published on the website.
• Members will be given sufficient notice before any changes take effect.

Continued use of the service after any changes will be considered acceptance of the updated terms. If you have any questions, contact our support team: support@dxwin.co